Mail Manager Tool

Mail Manager Tool
The Mail Manager tool allows you to add/remove and modify many email features. Your account at EZ2ba.com comes with several email boxes for you to communicate with coworkers, family and friends. There are two primary options for retrieving your email. WebMail - Our web browser based email program or a regular PC based email program like Outlook Express. In addition to these options you can forward your email to an existing email box such as your AOL, Yahoo or Hotmail account. This article will help you understand the options that you have available to you. Let's start with creating your first email box.

Remember: Email boxes require two parts to work properly. First, your email software on your computer needs to be set up as well as the corrosponding email box on the server as explained below.

Accessing Mail Manager

Log into your Command Center by doing to your domain name followed by /menu (www.domain.com/menu), enter your user name and password and select the Mail Manager tool by clicking on it.

In the left panel of the mail manager you will see a link to get back to the mail manager from other parts of the program (A)

Below this link is a list of email addresses currently set up on the account (B).

Creating a new email box

1. Select the "New Address" link (C) located in the left panel of the Mail Manager.

2. The right hand panel will change to allow you to input your new username or email box name (D).

3. This will be followed by your password for that email box which you enter twice for confirmation.

4. You can choose the type of account (F) that the email box will have. We suggest a "POP" account unless you know you need an "IMAP" account. If you plan on using our webmail feature, set this to "POP".

5. Then click the "Add" button to create your new email box.

6. Unless you're using our WebMail feature, once you ad an email box on the server you will still need to set up the email account in your email program.

Modifying an email box

You can modify any email box just by clicking on the name in the list (B). When you do, the right panel of Mail Manager opens the controls for that box. At the top of the box right panel are options to change the password on this box (G) or delete it all together (H).

Changing your email password

When you select the Change password link (G) the Change Password page is displayed.

You are asked for the new password and repeat this step for verification purposes.

To finish the process just click the Change button at which point you are then given a confirmation that the password has changed.

Helpful Hint: If you should ever forget your email password, it's easy to return here and just change it a password you can remember. You should also do this in your email program.

Now just click the Home link (A) in the left panel to return to the main Mail Manager page.

Deleting an email box

Deleting an email box is easy. Just click on the Delete email box link (H) at the top.

You are then presented with two buttons, Delete and Cancel.

Click Cancel to avoid deleting the email box.

Click Delete to remove this email box from your Mail Manager.

Now just click the Home link (A) in the left panel to return to the main Mail Manager page.

Redirecting your email & Autoresponders

Mail Manager is a very powerful tool that allows you to forward you email to other email boxes on the account or on another server such as an America Online Account. Below are the features which will allow you to forward and manager your email.

Placing a check mark in the first box makes all email go to the email box by the same name. In addition, you can do the following to forward your email to other email boxes.

Place a check mark in the second box (J) to forward email to other email boxes on the account which are listed in the box labeled "Users in your domain" (K).

Use the arrow buttons (L) to move email box names to or from the box labeled "Forward mails to" (M). Any email boxes in this list will then receive a copy of the email as well.

Place a check mark in the third box (N) to forward email to an account off of the server such as your Earthlink account.

Enter the full email address you wish to have the email forward to in the text area below (O). One address per line.

If you wish, you can add an auto response to this email box. When email is received, it sends back a message to the sender.

Check the forth box (Q) to turn on the Auto Responder.

Enter the message you wish to send out in the text area below (P). And example of an auto response might be, "I'm on vacation until the 20th but will be checking my emails regularly and will get back to you as soon as possible."

After any modification to an email box, you have to press the Save button.

The default email box

There is a special email box called default in the list of email boxes (B). This is a special 'catch all' box that is used to manage email that is not addressed to an existing email box on the account. For example, if someone sent email to an email box called bill@ and you didn't have a bill@ email box, then the default rule would determine what to do with the email. In most cases, you would set it up to forward the email to another email box just as you would any other email box.

Unfortunately, spammers often take advantage of this option by sending spam to any random email box on your domain. If the default rule points to your email box, you then will receive the spam. To avoid spam this way, you have the option of bouncing email in the default rule. We do NOT recommend bouncing email in the default email box. Instead, there is a better way. If you bounce email then the spammer knows he's gotten through, or worse, he's hijacked an account somewhere that also bounces email and the two servers will fire auto responses back and forth thousands of times per minute. In short, the results are not pretty.

A better way to vaporize email sent to the default email box is to create an email box by the name of "/dev/null". This special name tells the server that any email sent to this address should be vaporized. You then point the default rule to this special box. When email comes in that is not addressed to an existing email address, the default rule forwards it to /dev/null and the email is vaporized.